Swisscom

1. Service Overview

Swisscom Trust Services provides high-trust digital identity and electronic signature services, enabling users to perform Qualified Electronic Signatures (QES) and Advanced Electronic Signatures (AdES).

2. Location

Swisscom Trust Services is headquartered in Switzerland and is an independent trust service provider under the Swisscom Group. Its services cover Switzerland and Europe (DACH region and other EU member states). It is listed on Switzerland’s trust list and is included in the EU’s trusted service provider list, allowing it to operate legally in both the EU and CH.

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3. Signature Level Support

• QES (Qualified Electronic Signature)

4. Dependency Requirements

Using Swisscom’s signature services typically requires meeting the following conditions:

• User Registration / Identity Verification: Users must complete a one-time registration and identity verification process (via SRS) to use the signature service.

• Authentication / Signature Method: The signature confirmation method is set during the registration phase, such as through mobile notifications (Mobile ID app) for two-factor confirmation.

5. Compliance Information

• Swisscom Trust Services provides qualified electronic signature services in Switzerland under the ZertES regulations and QES / AdES services in the EU under eIDAS.

• Swisscom is included in the trust service provider lists of Switzerland and the EU to ensure its services are recognized in both regions.

• The qualified electronic signature certificates provided by Swisscom have the same legal effect as handwritten signatures.

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