eSignGlobal vs DocuSign
In-depth comparison of eSignGlobal vs. DocuSign. Providing Asia-Pacific government-grade compliance (iAM Smart/Singpass), non-seat-based pricing model, helping enterprises reduce TCO by 30%-50%.
Why choose eSignGlobal over DocuSign?
Unlike enterprise-heavy platforms, eSignGlobal focuses on fast issue resolution and practical guidance — especially for growing teams.
Transparent Pricing, Controllable Costs
Unlike traditional seat-based billing models common in the market, eSignGlobal offers a clear and predictable pricingstrategy. No more worrying about hidden fees or unexpected cost spikes; we make it easier for businesses to manage their signing budgets.
Deep Roots in APAC, Local Compliance
eSignGlobal focuses on the APAC market, fully considering local regulations and business practice requirements. Whether in Mainland China, Singapore, Hong Kong, or other APAC countries, we provide regionally compliant signing solutions to ensure your electronic signatures are legally valid and highly efficient in local business scenarios.
Dedicated Service & Support
eSignGlobal emphasizes the customer service and support experience. From product training and workflow migration to daily troubleshooting, we provide fast, professional, and customizable service to ensure seamless business continuity and improved overall signing efficiency.
eSignGlobal Professional vs DocuSign Business
The table below shows the performance of eSignGlobal Professional vs. DocuSign Business in core business scenarios:
Core Feature Comparison
eSignGlobal Professional
Docusign Business
Multi-party Signing
Supported SupportedBulk Sending
Supported SupportedTemplates
Supported SupportedAPI Integration
Full OpenAPI Access
Requires additional purchaseWebhook / API Callback
Supported SupportedIdentity Authentication Methods
OTP/Real ID/iAM Smart/Singpass Basic VerificationiAM Smart / Singpass
Supported Not SupportedReal ID
Supported SupportedCompliance & Legal Validity
Global coverage, APAC focused Covers major regulations (eIDAS / ESIGN)Data Center
HK / SG / FRA Data Centers APCP:Japan & AustraliaEmail / SMS Notification
Supported SupportedWhatsApp Notification
Supported Not SupportedLark Integration
Supported Not SupportedAI Features
AI-Hub AI Summary/Q&AAI Contract Drafting
Supported Not SupportedSSO (Single Sign-On)
Supported SupportedScheduled Sending
Supported SupportedInstant Service Support
Supports Email/Live Chat and Phone Relies on EmailCost Control at Scale
High Cost-Effectiveness More users, higher costs.
Billing Model
Low TCO for large teams
High seat-based costs
We provide everything you need for a smooth migration.
Eliminate the "Seat Tax": Unlock Full Team Collaboration and Escape the Double-Billing Trap
Unlike DocuSign’s rigid model that restricts user counts and imposes double charges, eSignGlobal shatters the "Seat Tax" barrier by offering unlimited user seats. Our value-based pricing focuses solely on document consumption, enabling enterprise-wide, cross-functional digital collaboration without the burden of per-user costs. As your organization scales, this "pay-as-you-go" shared model drives the marginal cost per seat toward zero, reducing Total Cost of Ownership (TCO) by 40%–60% compared to traditional models.
APAC Compliance "Full Suite": Built-in Government-Grade Identity Authentication
DocuSign has limited Identity Verification (IDV) adaptability in the APAC region, often requiring complex secondary integration or third-party plugins, which are expensive. eSignGlobal tailored for the APAC market, we natively integrate Hong Kong iAM Smart, Singapore Singpass, and Real ID identity verification. We treat government-grade authentication as a standard underlying feature, ensuring every cross-border contract carries a digital identity endorsement that meets the highest local legal requirements.
Social Ecosystem Integration: Goodbye Email, Embrace IM Office
DocuSign's product logic is based on Western email culture, but in APAC, business loops are often closed within instant messaging tools. eSignGlobal adapting to APAC office habits, we have deeply integrated channels like Lark, WhatsApp. Agreement sending, reminders, and follow-ups reach users directly via IM tools. This "Social Signing" model solves the high rate of missed emails, making the average contract signing turnaround time (TAT) 1.5 times faster than the DocuSign model.
Frequently Asked Questions (FAQ)
Find answers to all your questions about migrating from DocuSign to eSignGlobal below.
Can eSignGlobal replace DocuSign in terms of legal validity and compliance?
Our team is large, is eSignGlobal really unlimited in terms of member count?
Can the existing signing process be smoothly migrated when switching from DocuSign to eSignGlobal?
Why is eSignGlobal's Total Cost of Ownership (TCO) lower than DocuSign's?
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