How to handle "Opt-out" of electronic signatures in Australia?

Upon receiving an opt-out request, pause the electronic signing process immediately and confirm the request in writing via email or formal notice. Switch to a paper-based workflow by preparing physical documents for manual signing, mailing them to the party, and arranging for witnessed execution if required. Document the opt-out decision in the workflow records to ensure auditability and compliance with Australian regulations.

Yes, maintain detailed records of the opt-out request, including the date, method of notification, and parties involved, as well as evidence of the transition to paper-based signing. Retain copies of the signed physical documents and any related correspondence for at least seven years, in line with standard record-keeping obligations under Australian law to support legal validity and dispute resolution.