Service Center
Home

Authentication

Before using the functions in this user manual, it is necessary to understand the authentication restrictions corresponding to different versions:

  • Trial Version: Does not support authentication function
  • Basic Version: Does not support authentication function
  • Professional Version: Supports authentication function

Using eSignGlobal, you can authenticate the identity of the signatory.

Specify Authentication

  1. Install the “Authentication” plugin.

image.png

  1. When initiating an envelope, set the authentication method to “Authentication”.

image.png

Tip:

Please ensure that the name of the signatory set in the envelope matches the name on the official ID of the signatory. If there is a discrepancy, the signatory will not be able to access the envelope content.

Authentication Process

  1. The signatory accesses the envelope link and needs to complete the authentication process following the steps

image.png

Tip:

Need to prepare: Original government-issued valid ID, mobile phone with camera function

  1. Select your country/region and ID type

image.png

  1. After completing ID verification, facial recognition is required

image.png

  1. After passing the verification, you can enter the signing page.

    Links: