Service Center

SMS Verification

Before using the features in this user manual, you need to understand the SMS verification limits corresponding to different versions:

  • Trial Version: SMS verification function is not supported
  • Basic Version: SMS verification function is not supported
  • Professional Version: SMS verification function is supported

eSignGlobal supports notifying the signatory via SMS and supports identity verification using SMS verification codes.

Initiator Settings

  1. The initiator specifies the notification method and identity verification method on the initiation page. When selecting [SMS] or [Email + SMS], the initiator fills in the signatory’s mobile phone number. The signatory receives signing reminders or performs identity verification through this number.

Note:

  • If both the notification method and identity verification method use SMS, the two mobile phone numbers must be consistent.

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Signatory SMS Verification

  1. When the signatory needs to use SMS for identity verification, click [Send Verification Code].

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  1. After entering the 6-digit verification code received on the mobile phone, click [Verify] to complete the identity verification step.

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