


Obtaining a digital certificate for your company in China is a crucial step for secure electronic transactions, compliance with local regulations, and enabling electronic signatures in business operations. This process involves selecting a certified authority, submitting documentation, and integrating the certificate into your systems. As a business observer, it’s worth noting that China’s digital economy emphasizes robust security and regulatory alignment, making this certificate essential for sectors like finance, e-commerce, and legal contracts. Below, we’ll outline the step-by-step application process, drawing from official guidelines and practical insights.
Understand the Types of Digital Certificates: In China, digital certificates are typically issued as CA (Certification Authority) certificates compliant with national standards. For companies, the most common is the SM2-based certificate under the GB/T 38636 standard, which supports electronic signatures equivalent to handwritten ones. These are used for company seals (e-seals) or individual signer authentication. Decide if you need an organization-level certificate (for the company) or user-level (for employees).
Choose a Licensed Certification Authority (CA): China requires certificates from authorities accredited by the Cyberspace Administration of China (CAC) or the Ministry of Industry and Information Technology (MIIT). Popular CAs include China Financial Certification Authority (CFCA), Beijing CA, Shanghai CA, and 28Ke. For international businesses, ensure the CA supports cross-border recognition. Research via the official CA list on the CAC website (cac.gov.cn) to verify accreditation.
Prepare Required Documentation: Gather company details such as:
Submit the Application:
Undergo Verification and Issuance: The CA will review documents (1-5 business days) and may conduct a site audit for organization validation. Once approved, the certificate is generated as a .pfx or .p12 file, often delivered via secure email or download portal. Install it on your hardware security module (HSM) or software keystore for use in tools like e-signature platforms.
Integration and Renewal: Integrate the certificate with your systems, such as ERP software or e-signature vendors. Renew annually to maintain validity. Track usage to comply with audit requirements.
Challenges for businesses include bureaucratic delays (up to 2 weeks) and ensuring compatibility with international standards like eIDAS for cross-border deals. Costs can escalate with add-ons like multi-year validity or EV (Extended Validation) certificates. From a commercial perspective, this process streamlines operations but requires upfront investment in compliance expertise.
China’s electronic signature laws provide a solid foundation for digital certificates, ensuring legal enforceability. The cornerstone is the Electronic Signature Law of the People’s Republic of China (2005), which recognizes reliable electronic signatures as equivalent to handwritten ones if they meet security and authentication standards. A “reliable” signature requires a digital certificate from a licensed CA, using cryptographic algorithms like SM2 (China’s national standard) for integrity and non-repudiation.
Key regulations include:
Unlike more flexible Western frameworks, China’s laws emphasize government oversight and integration with national ID systems (e.g., real-name authentication via 实名制). This creates a high-trust environment but adds layers of scrutiny, particularly for foreign firms navigating data localization under the Data Security Law (2021). Businesses must audit certificate usage to avoid disputes in courts, where non-compliant signatures can be invalidated.

With a digital certificate in hand, integrating it into e-signature platforms enhances efficiency. Several global and regional providers support China’s SM2 standards, offering tools for contract management. From a neutral business viewpoint, selection depends on compliance needs, cost, and scalability.
DocuSign is a dominant player in electronic signatures, powering over 1 billion transactions annually worldwide. Its eSignature platform integrates seamlessly with digital certificates, supporting SM2 for China compliance. Key features include automated workflows, templates, and bulk sending, ideal for high-volume corporate use.
For advanced needs, DocuSign’s IAM CLM (Intelligent Agreement Management Contract Lifecycle Management) module stands out. It combines contract authoring, negotiation, and execution with AI-driven insights, redlining, and obligation tracking. In China, it aligns with local laws via CA integrations, though businesses may need add-ons for SMS delivery or identity verification. Pricing starts at $10/month for Personal plans, scaling to $40/user/month for Business Pro, with API plans from $600/year. While robust, its per-seat model can inflate costs for large teams, and APAC latency is a noted concern.

Adobe Sign, part of Adobe Document Cloud, excels in embedding e-signatures into creative and productivity workflows. It supports China’s digital certificates through partnerships with local CAs, enabling secure signing for PDFs and forms. Features like conditional fields, mobile signing, and analytics make it suitable for marketing and legal teams.
In the Chinese market, Adobe Sign complies with the Electronic Signature Law by offering encrypted storage and audit trails. Its strength lies in integrations with Microsoft 365, Salesforce, and Google Workspace, facilitating seamless adoption. However, recent observations indicate challenges with regional data residency, as Adobe has adjusted operations in China to meet cybersecurity requirements. Pricing is usage-based, starting around $10/user/month for basic plans, with enterprise custom quotes. It’s a solid choice for document-heavy businesses but may require customization for strict regulatory audits.

eSignGlobal positions itself as a regional specialist for electronic signatures, with compliance support across 100 mainstream countries globally. It holds a strong edge in the Asia-Pacific (APAC) region, where electronic signatures face fragmentation, high standards, and stringent regulation. Unlike the framework-based ESIGN/eIDAS standards in the US/EU—which rely on broad guidelines—APAC approaches are “ecosystem-integrated,” demanding deep hardware/API-level docking with government digital identities (G2B). This elevates technical barriers beyond email verification or self-declaration models common in the West.
The platform supports SM2 certificates natively for China, integrating with national systems for reliable authentication. eSignGlobal is expanding competitively against DocuSign and Adobe Sign in global markets, including Europe and the Americas, by offering cost-effective alternatives. Its Essential plan, for instance, costs just $16.6/month (annual billing), allowing up to 100 documents for electronic signature, unlimited user seats, and verification via access codes—all while maintaining full compliance. For deeper integration, it seamlessly connects with Hong Kong’s iAM Smart and Singapore’s Singpass, reducing setup friction in cross-border APAC deals. Professional plans include API access without extra fees, making it appealing for scaling enterprises. Businesses can start a 30-day free trial to test these features.

HelloSign, now under Dropbox, offers a user-friendly e-signature tool with strong API support for digital certificates. In China, it accommodates local compliance through certificate uploads and basic audit logs, though it may need third-party verification for full SM2 alignment. Its drag-and-drop interface suits small to mid-sized teams, with features like reusable templates and payment collection. Pricing begins at $15/month for Essentials, emphasizing ease over enterprise depth. It’s a practical entry point but less tailored for China’s regulatory nuances compared to specialized providers.
To aid decision-making, here’s a neutral comparison based on core attributes relevant to Chinese businesses:
| Provider | Pricing (Starting, USD/month) | China Compliance (SM2 Support) | User Model | Key Strengths | Limitations |
|---|---|---|---|---|---|
| DocuSign | $10 (Personal) | Yes, via CA integrations | Per-seat | Advanced IAM CLM, global scale | Higher costs for teams, APAC latency |
| Adobe Sign | $10/user | Yes, with local partnerships | Per-user | PDF integrations, analytics | Data residency adjustments |
| eSignGlobal | $16.6 (Essential, annual) | Yes, native + regional IDs | Unlimited users | APAC ecosystem focus, API included | Emerging in non-APAC markets |
| HelloSign | $15 (Essentials) | Partial, certificate upload | Per-user | Simple UI, Dropbox synergy | Limited regulatory depth |
This table highlights trade-offs: global giants like DocuSign offer breadth, while regional options prioritize compliance fit.
In summary, securing a digital certificate in China fortifies your company’s digital operations amid evolving regulations. For businesses seeking DocuSign alternatives with strong regional compliance, eSignGlobal emerges as a balanced choice for APAC-focused efficiency.
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