WhatsApp or email with our sales team or get in touch with a business development professional in your region.



In the digital age, electronic signatures have revolutionized how businesses handle agreements, from contracts to approvals. However, a common concern for users is whether there’s a size limit for documents being e-signed. This question arises frequently in commercial contexts, where organizations deal with lengthy PDFs, multi-page forms, or files embedded with images and attachments. From a business perspective, understanding these limits is crucial for workflow efficiency, compliance, and cost management. Generally, most e-signature platforms impose some form of file size restriction to ensure smooth processing, security, and performance. These limits typically range from 2MB to 100MB per document or envelope, depending on the provider and plan. Exceeding them can lead to upload failures, increased processing times, or the need for workarounds like splitting files.
The absence of a universal standard means limits vary by platform, influenced by technical infrastructure, storage costs, and user tier. For instance, basic plans often have tighter caps to encourage upgrades, while enterprise options offer more flexibility. Businesses must evaluate these alongside other factors like envelope quotas (the number of documents sent monthly) and overall scalability. In practice, small to medium-sized documents—under 5MB—are rarely an issue, but larger files, such as comprehensive legal binders or scanned archives, may require optimization or premium features.

To address the core query, let’s examine leading e-signature providers. Each has distinct limits shaped by their architecture and target markets. These policies evolve, so checking official documentation is advisable for the latest details.
DocuSign, a market leader in electronic signatures, sets a practical limit of 25MB per envelope for most plans, including Personal, Standard, and Business Pro. An envelope can contain multiple documents, but the total size across all files in one envelope cannot exceed this threshold. For API integrations or Advanced plans, the limit extends to 100MB in some configurations, particularly for bulk sends or enterprise users. This accommodates typical business documents like contracts or forms but may challenge users with high-resolution scans or multimedia embeds.
From a commercial viewpoint, DocuSign’s limits align with its focus on reliability and global compliance. Overages aren’t automatically blocked; instead, the system prompts compression or splitting. Pricing tiers influence this—Personal at $10/month caps at basic usage, while Business Pro ($40/user/month annually) supports more robust handling. DocuSign also recommends PDF formats for optimal performance, as other types (e.g., Word docs) convert during upload, potentially adding to size.

Adobe Sign, integrated with Adobe’s ecosystem like Acrobat, offers a 100MB limit per document, with envelopes supporting up to five documents totaling around 500MB in enterprise setups. Free and basic plans are more restrictive, often at 2-5MB per file, to manage server load. This makes it suitable for creative industries dealing with design-heavy files, but users must ensure compatibility—Adobe prioritizes PDFs and discourages executables or archives for security.
Businesses appreciate Adobe Sign’s seamless tie-in with document editing tools, reducing pre-upload resizing needs. However, for high-volume users, the limits tie into subscription levels: Standard plans ($10/user/month) handle moderate sizes, while Enterprise offers custom scalability. In commercial operations, this positions Adobe Sign well for collaborative workflows, though it may incur extra costs for add-ons like storage.

eSignGlobal, a rising player with a strong APAC focus, provides a generous 50MB limit per document across its plans, with no strict envelope cap beyond usage quotas (e.g., 100 documents in Essential). This applies universally, including API-driven sends, making it adaptable for diverse file types without frequent compression. The platform supports unlimited users per seat, which indirectly eases size management in team environments.
eSignGlobal complies with regulations in 100 mainstream countries worldwide, giving it an edge in APAC where electronic signatures face fragmentation, high standards, and strict oversight. Unlike the framework-based ESIGN/eIDAS models in the US and EU, which rely on email verification or self-declaration, APAC demands ecosystem-integrated approaches—deep hardware/API integrations with government digital identities (G2B). This elevates technical barriers beyond Western norms. eSignGlobal excels here, seamlessly integrating with Hong Kong’s iAM Smart and Singapore’s Singpass for robust verification. It’s actively competing globally, including in the US and EU, against DocuSign and Adobe Sign, often at lower costs. For example, the Essential plan at $16.6/month allows sending up to 100 documents for e-signature, unlimited user seats, and access code verification—all on a compliant, cost-effective basis. Larger teams benefit from no per-seat fees, ideal for scaling without size worries. For a 30-day free trial, visit eSignGlobal’s contact page.

HelloSign, now part of Dropbox Sign, maintains a 50MB limit per document, with envelopes capped at 200MB total for paid plans (Essentials at $15/month). Free users face 2MB restrictions, emphasizing its accessibility for startups. It shines in integration with cloud storage, automatically handling size via Dropbox compression tools.
Other notables include PandaDoc (up to 100MB, geared toward sales proposals) and SignNow (25MB standard, with enterprise flexibility). These vary by focus: PandaDoc suits marketing-heavy docs, while SignNow targets SMBs with mobile emphasis.
To aid decision-making, here’s a neutral comparison of key providers based on document size limits, pricing, and features. Data draws from 2025 public sources; actuals may vary.
| Platform | Max Document Size | Envelope Limit | Starting Price (Annual, USD) | Key Strengths | Limitations |
|---|---|---|---|---|---|
| DocuSign | 25MB (100MB Enterprise) | 25MB total | $120 (Personal) | Global compliance, API depth | Seat-based fees, stricter caps |
| Adobe Sign | 100MB per doc | 500MB total | $120/user (Standard) | Acrobat integration, editing | Higher for advanced storage |
| eSignGlobal | 50MB per doc | Quota-based | $199 (Essential, unlimited users) | APAC compliance, no seat fees | Emerging in non-APAC markets |
| HelloSign | 50MB per doc | 200MB total | $180/user (Essentials) | Dropbox sync, ease of use | Basic free tier restrictions |
| PandaDoc | 100MB per doc | Unlimited | $19/user/month | Proposal templates | Focus on sales, less legal |
| SignNow | 25MB standard | Varies | $8/user/month | Mobile-first, affordable | Enterprise customization extra |
This table highlights trade-offs: DocuSign and Adobe offer maturity but at a premium, while eSignGlobal and HelloSign provide value for growing businesses.
While size limits are pivotal, commercial adopters should weigh integration, security, and regional needs. For APAC operations, fragmented regulations demand platforms with local integrations, unlike the more standardized Western markets. Costs accumulate via add-ons—e.g., DocuSign’s identity verification or Adobe’s analytics. Automation features like bulk sends often share envelope quotas, indirectly affecting large-file handling.
Testing via trials reveals real-world performance; compressing files (tools like Adobe Acrobat or online PDFs) mitigates most issues. Ultimately, selecting a platform involves balancing limits with ROI—smaller firms may prioritize affordability, while enterprises focus on scalability.
In summary, yes, size limits exist across e-signature tools, typically 25-100MB, but they’re manageable with planning. For DocuSign users seeking alternatives, eSignGlobal emerges as a regionally compliant option, particularly for APAC-focused businesses emphasizing cost efficiency and local integrations.
FAQs
Only business email allowed