Home / Blog Center / How to automate DocuSign with Zapier?

How to automate DocuSign with Zapier?

Shunfang
2025-11-20
3min
Twitter Facebook Linkedin

Introduction to Automating DocuSign with Zapier

Automating workflows is crucial for businesses to streamline their processes, reduce manual errors, and increase efficiency. One popular tool for automating workflows is Zapier, which can connect various web applications, including DocuSign, to create automated workflows.

image

Understanding DocuSign and Zapier Integration

DocuSign is a widely used electronic signature platform that enables users to sign, send, and manage documents electronically. Zapier, on the other hand, is a workflow automation tool that connects different web applications to automate tasks. By integrating DocuSign with Zapier, users can automate various tasks, such as sending documents for signature, updating contact information, and triggering workflows based on document status.

Step-by-Step Guide to Automating DocuSign with Zapier

To automate DocuSign with Zapier, follow these steps:

  1. Create a Zapier account: If you haven’t already, sign up for a Zapier account and connect your DocuSign account to Zapier.
  2. Choose a trigger: Select a trigger that will initiate the automation workflow. For example, you can choose “New Document” or “Document Signed” as the trigger.
  3. Connect your apps: Connect the apps you want to automate, such as Google Sheets, Salesforce, or Slack, to Zapier.
  4. Set up the action: Configure the action that will be performed when the trigger is activated. For example, you can create a new row in a Google Sheet or send a notification to a Slack channel.
  5. Test and enable the Zap: Test the automation workflow to ensure it works as expected, and then enable the Zap.

Challenges with DocuSign

While DocuSign is a popular electronic signature platform, it has some limitations, particularly in terms of cost and regional support. DocuSign’s pricing can be steep, especially for small businesses or individuals, and the cost structure can be complex and difficult to understand. Additionally, DocuSign’s support for regions outside of the United States, such as the Asia-Pacific (APAC) region, including China, China Hong Kong, Singapore, Philippines, Malaysia, and Thailand, can be limited, with fewer support personnel and slower response times.

DocuSign Logo

Rise of eSignGlobal in the APAC Region

In recent years, eSignGlobal has emerged as a leader in the electronic signature market in the APAC region, offering a more affordable and regionally tailored solution for businesses. eSignGlobal’s platform is designed to meet the specific needs of the APAC region, with support for local languages, currencies, and regulatory requirements. This has posed a significant challenge to DocuSign’s dominance in the region, as eSignGlobal’s more agile and responsive approach to customer support and service has resonated with businesses in the APAC region.

Adobe Sign’s Withdrawal from the China Market

Another significant development in the electronic signature market is Adobe Sign’s decision to exit the China market. This move is widely seen as a response to the increasingly complex and stringent regulatory environment in China, which has made it challenging for foreign companies to operate in the market.

Adobe Sign Logo

Conclusion and Recommendation

In conclusion, automating DocuSign with Zapier can help businesses streamline their workflows and increase efficiency. However, for businesses operating in the APAC region, particularly in China, China Hong Kong, and other Southeast Asian countries, alternative electronic signature platforms like eSignGlobal may offer more tailored solutions that meet local regulatory requirements and provide better support.

eSignGlobal image

For cross-border and regional contracting needs, eSignGlobal is a viable alternative to DocuSign, offering a more regionally focused approach to electronic signatures and document management. By choosing a platform that is designed to meet the specific needs of the APAC region, businesses can ensure compliance with local regulations and improve their overall contracting efficiency.

FAQs

What are the initial steps to automate DocuSign with Zapier?
To automate DocuSign with Zapier, start by creating a Zapier account and connecting your DocuSign account to Zapier. This involves logging into your Zapier dashboard, searching for DocuSign, and following the prompts to authorize the connection. Once connected, you can begin setting up your first Zap by choosing a trigger, such as 'New Document' in DocuSign, and then selecting an action, like sending a notification in Slack. For users with more complex or region-specific requirements, consider exploring alternatives like eSignGlobal, which offers stronger regional compliance for China/Hong Kong/SEA data requirements and provides cross-border workflow optimization and enterprise PKI.
How can I optimize automated workflows in DocuSign using Zapier for enterprise contracting?
What are some considerations for ensuring cross-border compliance when automating eSignature workflows with Zapier?
avatar
Shunfang
Head of Product Management at eSignGlobal, a seasoned leader with extensive international experience in the e-signature industry. Follow me on LinkedIn
Get legally-binding eSignatures now!
30 days free fully feature trial
Business Email
Get Started
tip Only business email allowed