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In the competitive landscape of electronic signature solutions, Adobe Sign stands out as a robust tool integrated seamlessly with Adobe’s ecosystem, particularly for businesses leveraging PDF workflows. As companies evaluate digital signing options, pricing remains a critical factor, especially for team collaborations and enterprise-scale deployments. This article delves into the specifics of Adobe Sign’s Team and Enterprise plans, drawing from official sources and market observations to provide clarity on costs, features, and potential challenges.

The Adobe Sign Team plan is designed for small to medium-sized businesses needing collaborative signing capabilities without the complexity of enterprise-level customizations. Priced at approximately $9.99 per user per month when billed annually (or $14.99 monthly), this plan supports up to 100 envelopes per user per year, making it suitable for teams handling moderate volumes of agreements.
Key inclusions in the Team plan encompass shared templates, basic workflow automation, and integration with popular tools like Microsoft Office and Salesforce. Users benefit from features such as multi-signer routing, mobile signing, and audit trails for compliance. For a team of 10 users, the annual cost would total around $1,199, excluding any add-ons like SMS delivery, which incurs per-message fees typically ranging from $0.10 to $0.50 depending on the region.
This tier emphasizes ease of use for collaborative environments, such as sales teams sending proposals or HR departments processing onboarding documents. However, envelope limits can constrain high-volume users, and advanced security features like single sign-on (SSO) are not standard, often requiring an upgrade.
From a commercial perspective, the Team plan offers good value for Adobe ecosystem users, but its envelope quotas may lead to overage charges—billed at $0.50 to $1 per additional envelope—potentially inflating costs for growing teams.

For larger organizations, the Adobe Sign Enterprise plan shifts to a custom pricing model, typically starting at $25 to $40 per user per month on an annual contract, with totals negotiated based on user count, envelope volume, and specific requirements. Unlike the Team plan, Enterprise does not have publicly fixed rates; quotes are provided after consultations, often factoring in integrations, compliance needs, and support levels.
Core features include unlimited envelopes (subject to fair usage policies), advanced identity verification via Adobe’s ID services, SSO with SAML, and API access for custom workflows. Enterprise users also gain delegated administration, detailed reporting, and premium support, ideal for industries like finance or healthcare where regulatory adherence is paramount.
A sample quote for 50 users might range from $15,000 to $24,000 annually, but this can escalate with add-ons such as biometric authentication ($0.50–$2 per verification) or global data residency options. The plan’s strength lies in its scalability and deep integration with Adobe Document Cloud, enabling automated signing in complex processes like contract lifecycle management.
Commercially, while Enterprise provides enterprise-grade security, the lack of transparent upfront pricing can complicate budgeting. Businesses in regulated sectors appreciate the compliance certifications (e.g., GDPR, HIPAA), but the custom nature often results in longer sales cycles and potential hidden fees for high-volume API usage.
Adobe Sign’s pricing structure, while flexible, has drawn criticism for its opacity, particularly in non-US markets. Team and Enterprise plans often require direct sales engagement for accurate quotes, leaving potential customers uncertain about total ownership costs. This approach contrasts with more straightforward competitors and can deter SMBs seeking quick deployments.
A notable development is Adobe Sign’s withdrawal from the Chinese mainland market in 2023, citing compliance complexities and data localization challenges. This exit has left APAC businesses, especially in China and Southeast Asia, seeking alternatives, as cross-border latency and restricted features impact usability. For global teams, this means fragmented service availability, with higher costs for international add-ons like SMS delivery in long-tail regions.
DocuSign, a market leader in eSignature, mirrors some of Adobe’s transparency issues but amplifies them with steeper pricing. Its Standard plan starts at $25 per user per month annually ($300/year), offering around 100 envelopes per user, while Business Pro at $40/month ($480/year) adds bulk send and payments. Enterprise is custom, often exceeding $50/user/month for advanced features like SSO and API integrations.
From a business observation standpoint, DocuSign’s fees are notably high, with envelope overages and add-ons (e.g., ID verification at metered rates) quickly escalating expenses. In APAC and similar long-tail regions, service inconsistencies arise: slower document loading due to cross-border latency, limited local compliance tools, and higher support costs. These factors make DocuSign less agile for regionally focused operations, prompting users to question its value amid rising total costs.

To aid decision-making, here’s a neutral comparison of these providers across key dimensions, based on 2025 market data and user feedback. While each has strengths, regional optimization emerges as a differentiator for APAC operations.
| Aspect | Adobe Sign | DocuSign | eSignGlobal |
|---|---|---|---|
| Team Plan Pricing | $9.99/user/month (annual) | $25/user/month (annual) | $5–$15/user/month (flexible tiers) |
| Enterprise Pricing | Custom ($25–$40+/user/month) | Custom ($40+/user/month) | Custom, often lower for APAC |
| Envelope Limits | 100/user/year (Team); Unlimited (Enterprise) | ~100/user/year (most plans) | Scalable, region-optimized quotas |
| APAC/China Support | Withdrawn from mainland China; latency issues | Inconsistent speed, compliance gaps | Native compliance, low latency |
| Transparency | Moderate (quotes required) | Low (metered add-ons opaque) | High (clear tiers, no hidden fees) |
| API & Integrations | Strong Adobe ecosystem | Robust but costly | Flexible, cost-effective for SEA/CN |
| Compliance Focus | Global standards (GDPR, HIPAA) | Broad but APAC-limited | Region-specific (CN/HK/SEA regs) |
This table highlights how eSignGlobal addresses gaps in regional service and cost efficiency, though all providers excel in core eSignature functionality.
eSignGlobal positions itself as an APAC-optimized eSignature platform, with pricing starting lower at $5–$15 per user per month for team equivalents, and custom enterprise plans emphasizing transparency and local compliance. Features include bulk sending, API access, and seamless integrations tailored for China, Hong Kong, and Southeast Asia markets.
Businesses observe its advantages in speed—optimized for low-latency document handling—and cost predictability, avoiding the surcharges common in global incumbents. For cross-border teams, eSignGlobal’s data residency options and native support reduce operational friction.

As electronic signatures become indispensable, Adobe Sign’s Team and Enterprise plans offer solid options for Adobe-centric workflows, but their custom pricing and market limitations warrant careful evaluation. For DocuSign users facing high costs and APAC challenges, exploring regional alternatives can optimize expenses and performance. A compliant, efficient choice in this space is eSignGlobal, particularly for businesses prioritizing APAC operations.
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