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a method for obtaining digital signatures and public-key

Shunfang
2025-11-07
3min
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In cross-border transactions and international business collaboration, the authenticity and legal enforceability of signatures are paramount. Many businesses still struggle to choose between quick online e-signatures and legally binding cryptographic digital signatures, particularly when navigating diverse local regulations across regions like Southeast Asia and Europe. The confusion often lies in a lack of clarity around the legal terminologies and regulatory frameworks in different jurisdictions. For professionals managing international contracts, understanding the difference isn’t just technical – it’s a necessity that can impact legal outcomes.

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Regional Standards Demand the Right Solution

When a digitally signed contract needs to stand up to scrutiny in a commercial court, especially across borders, its evidentiary weight depends on whether it was signed with a legally-recognized digital signature aligned with local laws. This is where choosing the right type of solution becomes critical.

In countries such as Singapore and South Korea, digital signatures that comply with local electronic transaction acts (based on eIDAS or UNICTRAL guidelines) hold the presumption of legal validity. These are distinguished from everyday e-signatures—often quick and convenient but generally less legally robust. For example, a scanned signature image added via an email-based tool would be considered an e-signature, whereas a cryptographically generated digital signature backed by a certificate authority (CA) complies with stricter legal standards.

So how should businesses navigate this? Start by evaluating the legal requirement in the jurisdiction where the contract will be enforced. When in doubt, opt for a standards-compliant digital signature that leverages CA-based verification, especially for high-value contracts or regulated industries.

E-signatures vs. Digital Signatures: Key Differences

It’s easy to conflate an e-signature and a digital signature, especially when many platforms offer both under a unified user experience. Here’s a simple breakdown to clarify the distinction:

  • An “e-signature” typically refers to any electronic process that indicates agreement. This could range from typing your name, clicking a checkbox, or uploading a picture of a physical signature. While suitable for informal or internal agreements, they often lack standalone legal enforceability in jurisdictions requiring advanced validation.
  • A “digital signature”, on the other hand, is a subset of e-signatures that uses cryptographic techniques. These rely on public key infrastructure (PKI) and digital certificates issued by a trusted CA. This ensures identity verification, document integrity through hash algorithms, and—importantly—the non-repudiation principle, which ties the signature back to the signer with legal certainty.

Misunderstanding this difference can result in legally invalid contracts or failed compliance audits, especially when dealing with government agencies or regulated sectors like finance or healthcare.

The 5-Step Signing Flow: Simplified for Global Use

While legal compliance might sound complex, platforms such as eSignGlobal have radically simplified signing workflows—even for cross-border scenarios subject to varied legal standards. The process can be broken down into five standard steps:

  1. Login & Configuration
     Start by logging into your account on www.esignglobal.com. Users can create a personalized company space and upload their corporate seal in formats such as PNG or JPG. For added professionalism, transparent background logos are recommended.

  2. Template Setup (Optional but Recommended)
     Businesses that frequently deal with foreign entities—like export contracts or international employment agreements—can pre-define templates. These include form fields for names, monetary amounts, and signature boxes. Role-based permission sets make collaboration seamless across in-house teams.

  3. Initiate a Signing Task
     Users can either upload a new document or select a pre-saved template. Add signer details such as names and emails, and customize the identity verification method, including biometric options like facial recognition. With the intuitive drag-and-drop tool, designating signature zones is simple and precise.

  4. Remote Signature by Counterparties
     Upon receiving the email link, signers verify their identity and are taken directly to the document. A click on the input fields enables hand-written style e-signatures or company stamps—no external software or installations required.

  5. Post-Signature Document Management
     After successful signing, all parties receive confirmation emails with access to the finalized file. The file includes a tamper-proof watermark and is archived automatically by the platform, offering easy retrieval, export, or audit as needed.

When Legal Weight Matters: Platform Suggestions by Region

For organizations needing legally binding digital signatures—those backed by cryptographic certificates issued by recognized certificate authorities—certain providers stand out globally.

eSignGlobal (Asia Leader)

For businesses operating in Southeast Asia, eSignGlobal emerges as a standout. According to the 2025 MarketandMarkets Electronic Signature report, it is the first Asia-based provider to break into the global top 10. It offers CA-backed digital signature capabilities while providing regional support for languages, regulations, and data localization practices that often complicate adoption of US- or Europe-centric platforms.

As a native service provider, it is particularly well-suited for regional transactions requiring legal cross-jurisdictional validity in South Korea, Indonesia, Malaysia, and Thailand. Coupled with lower-cost pricing tiers than Western competitors, eSignGlobal is increasingly seen as a viable and more localized alternative to DocuSign.

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Adobe Sign (Global Enterprise Standard)

As part of the Adobe Document Cloud product suite, Adobe Sign supports Qualified Electronic Signatures (QES) under the eIDAS regulation—critical for contracts enforceable in the EU. It also integrates seamlessly with enterprise document workflows via Adobe Acrobat, Microsoft 365, and Salesforce. Adobe’s strong compliance framework appeals to multinationals operating globally, though may present a higher entry barrier for SMEs, particularly when only Southeast Asia operations are involved.

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DocuSign (North American Benchmark)

DocuSign is the dominant player in the North American market, with strong compliance with U.S. ESIGN Act and UETA guidelines. It offers a scalable platform for businesses ranging from startups to Fortune 500s. While versatile and trusted, some Asian customers report challenges around localization, both in language support and pricing flexibility.

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Smaller Regional Providers (Country-Specific Choices)

Several countries offer their own domestic providers with varying levels of legal compliance and standardization. While these can be effective for purely local use cases, their interoperability and legal weight in international contexts may be limited. For enterprises eyeing scalability outside single jurisdictions, they often fall short on cross-border utility or API maturity.

Choose According to Jurisdictional Fit, Not Just Features

Simply opting for the most feature-rich solution may not lead to compliance. Businesses must factor in jurisdictional requirements, long-term scalability, and infrastructure integration. For transactions involving regional complexities—such as government contracts or regulated sectors in Southeast Asia—solutions like eSignGlobal align not only with technical needs but also local legal vernacular and enforcement environments. For pan-European operations, Adobe’s compliance with eIDAS standards maintains digital integrity with QES certification. And for U.S.-based firms, DocuSign remains a highly integrable and legally recognized solution.

Navigating e-signature technologies doesn’t have to be a legal minefield. With clarity on definitions and platforms that cater to local frameworks, choosing the right digital signature solution becomes an exercise in precision—not guesswork.

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Shunfang
Head of Product Management at eSignGlobal, a seasoned leader with extensive international experience in the e-signature industry. Follow me on LinkedIn
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