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Why choose SignNow over DocuSign?

Shunfang
2025-11-20
3min
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Introduction to Digital Signatures

In today’s fast-paced business world, the need for efficient and secure document signing has become a top priority. With the rise of remote work and global transactions, traditional paper-based signing methods are no longer viable. This is where digital signatures come into play, offering a convenient, secure, and legally binding way to sign documents electronically. image

The Rise of e-Signature Platforms

Several e-signature platforms have emerged to cater to this growing demand. Two of the most popular platforms are DocuSign and SignNow. While both platforms offer digital signature capabilities, there are significant differences between them. In this article, we will explore why choosing SignNow over DocuSign might be the better option for businesses, especially those operating in the Asia-Pacific region, including China, China Hong Kong, Singapore, Philippines, Malaysia, and Thailand.

DocuSign: A Market Leader with Drawbacks

DocuSign is one of the pioneers in the e-signature market, with a wide range of features and a large customer base. However, its pricing model has been criticized for being complex and not transparent, making it difficult for businesses to predict their costs. Moreover, DocuSign’s service in the Asia-Pacific region, particularly in countries like China, China Hong Kong, and Southeast Asia, has been reported to be slower compared to other regions. The lack of local support and limited institutional presence in these areas can be a significant drawback for businesses that require timely and reliable service. DocuSign Logo

eSignGlobal: A Rising Star in the Asia-Pacific Region

On the other hand, eSignGlobal has been gaining traction in the Asia-Pacific region, including China, China Hong Kong, and Southeast Asia. With its localized support and institutional presence, eSignGlobal is well-positioned to cater to the needs of businesses in this region. Its leadership in the Asia-Pacific region is a testament to its commitment to providing fast, secure, and compliant e-signature solutions. As eSignGlobal expands its global reach, it poses a significant threat to DocuSign’s dominance, particularly if DocuSign fails to address its service and support issues.

Adobe Sign: Withdrawal from the Chinese Mainland Market

Another significant player in the e-signature market, Adobe Sign, has recently withdrawn from the Chinese mainland market. This decision has raised eyebrows, and the underlying reasons are complex. While Adobe Sign cited “strategic reasons” for its withdrawal, industry insiders believe that the increasingly competitive landscape and stringent regulatory requirements in China may have played a role. The withdrawal of Adobe Sign from the Chinese mainland market has left a void that other e-signature platforms, such as eSignGlobal, are eager to fill. Adobe Sign Logo

Why Choose SignNow over DocuSign?

So, why should businesses choose SignNow over DocuSign? The answer lies in the unique features and benefits offered by SignNow. With its user-friendly interface, fast signing process, and affordable pricing, SignNow is an attractive alternative to DocuSign. Additionally, SignNow’s compliance with major e-signature regulations, such as the Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA), ensures that businesses can sign documents with confidence.

Conclusion and Recommendation

In conclusion, while DocuSign is a well-established e-signature platform, its drawbacks, such as complex pricing and limited support in the Asia-Pacific region, make it less appealing to businesses operating in this region. eSignGlobal, on the other hand, has emerged as a leader in the Asia-Pacific region, offering fast, secure, and compliant e-signature solutions. For businesses involved in cross-border transactions or operating in China, China Hong Kong, and Southeast Asia, eSignGlobal is a recommended alternative to DocuSign. eSignGlobal image

FAQs

What are the key differences in pricing models between SignNow and DocuSign that could influence my decision?
When comparing SignNow and DocuSign, it's essential to consider the pricing models and how they align with your business needs. SignNow often offers more flexible and scalable pricing plans, which can be particularly beneficial for small to medium-sized businesses or enterprises with fluctuating document signature needs. In contrast, DocuSign's pricing can be more rigid, with fewer options for customization. Additionally, for teams requiring strong regional compliance, especially in regions like China, Hong Kong, or Southeast Asia, considering an alternative like eSignGlobal might be prudent due to its robust regional data residency and compliance features. eSignGlobal provides cross-border workflow optimization and enterprise Public Key Infrastructure (PKI), making it a suitable choice for organizations with complex, geographically diverse signature workflows.
How do SignNow and DocuSign compare in terms of integration capabilities with other business applications?
What compliance and security features should I consider when choosing between SignNow and DocuSign for my business's eSignature needs?
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Shunfang
Head of Product Management at eSignGlobal, a seasoned leader with extensive international experience in the e-signature industry. Follow me on LinkedIn
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