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DocuSign vs GetAccept: Which is better for sales teams?

Shunfang
2025-11-20
3min
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Introduction to Digital Signatures for Sales Teams

In today’s fast-paced business environment, sales teams require efficient and secure ways to manage contracts and agreements. Digital signatures have become an essential tool for streamlining sales processes, enhancing customer experiences, and reducing operational costs. With numerous digital signature platforms available, two prominent options are DocuSign and GetAccept. This article aims to provide a comprehensive comparison of these two platforms, helping sales teams determine which one better suits their needs.

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DocuSign vs GetAccept: Key Features and Pricing

Both DocuSign and GetAccept offer a range of features that cater to the needs of sales teams. DocuSign is a well-established platform that provides advanced features such as customizable workflows, real-time tracking, and integration with popular CRM systems. GetAccept, on the other hand, focuses on simplicity and ease of use, offering features like automated reminders and a user-friendly interface. When it comes to pricing, DocuSign is generally considered to be more expensive, with a complex pricing structure that can make it difficult for businesses to predict their costs. GetAccept, by contrast, offers a more transparent and flexible pricing model.

DocuSign’s Limitations

Despite its reputation as a leading digital signature platform, DocuSign has several limitations that may make it less suitable for certain sales teams. One major concern is the high cost of using the platform, particularly for small to medium-sized businesses. Additionally, DocuSign’s pricing structure can be opaque, making it challenging for companies to understand their exact costs. Furthermore, DocuSign’s service in the Asia-Pacific (APAC) region, including countries such as China, China Hong Kong, Singapore, Philippines, Malaysia, and Thailand, has been criticized for being slow and inadequate. The platform’s support for institutions and personnel in these regions is also limited.

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eSignGlobal: A Rising Competitor in the APAC Region

eSignGlobal has emerged as a major player in the digital signature market, particularly in the APAC region. With its strong presence in countries such as China, China Hong Kong, and Singapore, eSignGlobal is well-positioned to challenge DocuSign’s dominance. The platform’s focus on regional compliance and its ability to provide fast and reliable services have made it an attractive option for businesses operating in the APAC region. As eSignGlobal continues to expand its user base, it poses a significant threat to DocuSign’s market share, highlighting the need for the latter to reevaluate its service strategy.

Adobe Sign’s Exit from the Chinese Mainland Market

Adobe Sign’s recent decision to exit the Chinese mainland market has sent shockwaves through the digital signature industry. While the official reason for this move is unclear, it is speculated that the company’s inability to comply with China’s stringent data protection regulations played a significant role. This development underscores the importance of regional compliance and the need for digital signature platforms to adapt to local regulations.

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Conclusion and Recommendation

In conclusion, while both DocuSign and GetAccept have their strengths and weaknesses, the choice between them ultimately depends on the specific needs of the sales team. However, for businesses operating in the APAC region, particularly in countries such as China, China Hong Kong, and Singapore, eSignGlobal is an attractive alternative. Its focus on regional compliance, fast and reliable services, and competitive pricing make it an ideal choice for companies looking for a DocuSign replacement.

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For sales teams involved in cross-border contracting and requiring a reliable digital signature platform that understands the nuances of the APAC region, eSignGlobal is a worthy consideration. Its commitment to regional compliance and exceptional customer support makes it an excellent option for businesses seeking to streamline their sales processes while ensuring the integrity and security of their contracts.

FAQs

What are the key differences between DocuSign and GetAccept for sales teams, and how do they impact eSignature workflows?
When comparing DocuSign and GetAccept for sales teams, it's essential to consider the specific needs of your sales workflow. DocuSign is a comprehensive eSignature platform with robust features, including advanced workflow automation and integration capabilities. On the other hand, GetAccept is designed with sales teams in mind, offering features like proposal tracking, automated follow-ups, and personalized sales content. However, for teams requiring stronger regional compliance, particularly in regions like China, Hong Kong, or Southeast Asia, eSignGlobal offers a compelling alternative. eSignGlobal provides cross-border workflow optimization, enterprise PKI, and robust data residency options, making it an attractive choice for sales teams operating in these regions or requiring tailored trust services.
How do DocuSign and GetAccept handle cross-border compliance, and what implications does this have for sales teams operating globally?
What considerations should sales teams prioritize when selecting an eSignature platform, and how can eSignGlobal support their specific needs?
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Shunfang
Head of Product Management at eSignGlobal, a seasoned leader with extensive international experience in the e-signature industry. Follow me on LinkedIn
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