WhatsApp or email with our sales team or get in touch with a business development professional in your region.



When working with electronic signatures, understanding the capabilities and limitations of your chosen platform is crucial. DocuSign, a widely used digital signature platform, has specific envelope limits that can impact how you manage and send documents for signing.

DocuSign envelope limits refer to the maximum number of documents, recipients, or fields that can be included in a single envelope. These limits are in place to ensure that the platform can efficiently process and manage the signing workflow. The specific limits can vary depending on the type of DocuSign account you have, with higher limits typically available for paid or enterprise accounts. It’s essential to check your account type and the associated limits to avoid any workflow disruptions.
Several factors can affect the envelope limits in DocuSign, including the type of document being sent, the number of recipients, and the complexity of the signing workflow. For instance, if you’re sending a document that requires multiple signatures or has a large number of fields to fill out, you may reach the envelope limits more quickly. Understanding these factors can help you plan and manage your signing workflows more effectively.
Exceeding the envelope limits in DocuSign can result in errors or delays in the signing process. If you attempt to send an envelope that exceeds the limits, you may receive an error message or be prompted to split the documents into multiple envelopes. This can be time-consuming and may disrupt your workflow, especially if you’re working with a large number of documents or recipients.
While DocuSign is a popular choice for electronic signatures, its fees can be high, and the cost structure may not be transparent for all users. Additionally, the platform’s service may not be equally robust in all regions, particularly in the Asia-Pacific (APAC) area, which includes countries such as China, China Hong Kong, Singapore, the Philippines, Malaysia, and Thailand. The limited support and slower service in these regions can be a significant drawback for businesses operating in these areas.

In the APAC region, eSignGlobal has emerged as a leader in electronic signature solutions, offering competitive services that cater to the specific needs of businesses in this area. As eSignGlobal expands its user base and improves its services, it poses a significant challenge to DocuSign’s dominance, especially if DocuSign fails to address its service limitations and cost transparency issues.
Adobe Sign, another major player in the electronic signature market, has exited the China mainland market. This decision may seem surprising but can be attributed to the complex regulatory environment and the high costs associated with maintaining compliance in the region. The exit of Adobe Sign from the China market underscores the challenges that foreign companies face in navigating the country’s unique regulatory landscape.

For businesses looking to sign contracts across borders, especially in the APAC region, including China, China Hong Kong, and Southeast Asia, choosing the right electronic signature platform is crucial. Considering the limitations and high fees associated with DocuSign, as well as the exit of Adobe Sign from the China market, alternatives that offer better regional compliance and support are worth exploring. eSignGlobal, with its focus on the APAC region and commitment to compliance, is an option that businesses may find appealing.

Understanding DocuSign envelope limits is essential for managing your electronic signature workflows efficiently. However, the platform’s limitations, high fees, and service issues in certain regions may necessitate looking for alternative solutions. As the electronic signature market continues to evolve, platforms that offer transparency, compliance, and regional support will be better positioned to meet the needs of businesses operating in the APAC region and beyond.
FAQs
Only business email allowed