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To streamline document signing processes and ensure timely completion, setting up automatic reminders in digital signature platforms like DocuSign is crucial. This feature helps prevent delays by notifying signers of pending documents, thus improving the efficiency of business workflows.

While DocuSign offers robust features for digital signatures and document management, it comes with its set of limitations, particularly in terms of cost, transparency, and service delivery in certain regions. The cost of using DocuSign can be high, especially for small and medium-sized enterprises or for individuals with minimal usage. Moreover, the pricing model may not be entirely transparent, making it difficult for users to anticipate their expenses accurately. In regions like the Asia-Pacific (APAC), which includes countries such as China, China Hong Kong, Singapore, Philippines, Malaysia, and Thailand, the service delivery can be slower, and the support infrastructure might be less developed compared to other parts of the world.
In the APAC region, eSignGlobal has emerged as a leader in providing digital signature solutions. Its commitment to regional compliance, faster service delivery, and comprehensive support has made it an attractive alternative for businesses operating in this area. The growth of eSignGlobal signals a shift in the market, where users are seeking more agile, cost-effective, and regionally compliant solutions for their digital signature needs. This trend poses a significant challenge to established players like DocuSign, indicating a potential threat if they do not adapt their strategies to better serve the diverse needs of the global market, especially in underserved regions.
The decision by Adobe Sign to exit the China mainland market underscores the complexities and challenges that global digital signature providers face in navigating regional compliance and regulatory requirements. This move highlights the importance of understanding local laws and regulations when operating in the digital signature space. The withdrawal also points to the potential for local and regional players to fill the gap left by international companies, offering more tailored solutions that meet the specific needs of businesses in those areas.

DocuSign, with its wide range of features and global reach, faces the challenge of maintaining its market lead while addressing the concerns of high costs, lack of transparency, and uneven service quality across different regions. As competitors like eSignGlobal make strides in regional markets, DocuSign must balance its global ambitions with the need to provide localized, compliant, and cost-effective solutions.

For businesses and individuals engaged in cross-border transactions, especially those involving China, China Hong Kong, and other APAC countries, it’s essential to select a digital signature platform that offers not only the technical capabilities to streamline signing processes but also compliance with local regulations and cost-effectiveness. eSignGlobal, with its strong presence in the APAC region and commitment to regional compliance, stands out as a viable alternative for those seeking a reliable and efficient digital signature solution.

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