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Service CenterClose Workspace
eSignGlobal provides super administrators with the ability to close workspaces. After deactivation, all data under the workspace will be permanently deleted and cannot be recovered.
Note:
Closing a workspace will:
- Permanently delete all data within the current workspace, including envelopes, certificates, templates, stamps, etc.
- Prevent access to the workspace
- Prevent continuation of the signing process
- Automatically cancel your current paid subscription
- Prevent continued use of OPENAPI
- eSignGlobal recommends completing all pending signing processes and downloading all documents before deactivating the workspace. You can withdraw the deactivation request within 24 hours.
Close Workspace
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Enter the workspace you wish to close. In the Settings - Space Information - Basic Information menu, find the workspace status bar and click [Close].
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In the pop-up window, please carefully read the deactivation precautions. Before confirming deactivation, please carefully read the Workspace and Account Close Notice. Clicking [Close workspace] indicates that you have agreed to the Workspace and Account Close Notice.
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After the super administrator verifies the email, click Confirm to successfully submit the close request.
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All members under the workspace will receive an email notification, reminding users that the workspace will be deactivated after 24 hours.
Withdraw Workspace Close Request
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Within 24 hours after submitting the deactivation, the super administrator can click [Withdraw] to withdraw the deactivation request.
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After email verification, click [Confirm].
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The workspace status changes to active, and the deactivation request is successfully withdrawn.
