Service Center

Edit Envelope

eSignGlobal supports users to edit unfinished envelopes, such as modifying unsigned signer information and adding envelope CC recipients.

Envelope Editing Entrance

  1. After entering the envelope list, users can edit envelopes that are in the status of “In Progress”.

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  2. Click the “Edit” operation under the “Actions” column on the right side of the corresponding envelope.

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Add CC Recipients

  1. On the envelope editing page, you can add envelope CC recipients.

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  2. You can add CC recipients one by one, or add them in bulk from “Contacts” or “Users”.

    Note:

    • The number of CC recipients cannot exceed 10.
    • When adding CC recipients one by one, only email sending is supported.

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  3. After editing is complete, click “Submit” in the lower right corner.

Edit Signer Information

  1. Supports modifying the name, email, identity verification method, custom message, and notification language of unsigned signers.

    Note:

    • When the signer has completed signing, the signer information cannot be modified.
    • Changing the signing order of signers is not supported.

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