Services
The Provider will provide the Services described in Appendix 1.
In providing the Services, the Provider will meet or exceed any performance measures set out in Appendix 1. The performance measures will be used to determine whether the Provider has been successful in delivering each Service in accordance with this Outcome Agreement so as to contribute toward achieving the Outcome linked to each Service.
In providing the Services the Provider must follow the reasonable directions of the Purchasing Agency. Such directions must be consistent with the terms of this Outcome Agreement.
Payment
Subject to the Purchasing Agency’s rights under the Framework Terms and Conditions relating to the Recovery, Reduction or Suspension of Payments, the Purchasing Agency will pay the Provider for the Services the amounts, and at the times, specified in Appendix 5.
Contract management
The contract management arrangements for this Outcome Agreement (including monitoring, reporting and audit) are set out in Appendices 2 to 4.
The Provider and Purchasing Agency will comply with all applicable obligations under Appendices 2 to 4.
New IP
If, contrary to the intellectual property clauses in the Framework Terms and Conditions, any New IP is to be owned by the Purchasing Agency that will be recorded in Appendix 6.
Any Agreed Uses of New IP are recorded in Appendix 6.
Privacy of personal information
The details of any personal information that will be shared between the Purchasing Agency and the Provider, and any agreed approach to the management of such information, are recorded in Appendix 7.
Relationship Managers and contact details
Each party’s initial postal address, physical address, email address, phone number and Relationship Manager details is set out below:
Purchasing Agency:
Relationship Manager:
Postal address:
Physical address:
Email address:
Phone number:
Provider:
Relationship Manager:
Postal address:
Physical address:
Email address:
Phone number:
Changes or additions to the Framework Terms and Conditions
The Provider and Purchasing Agency agree to amend the Framework Terms and Conditions as set out in Appendix 8 and 9.
Except as set out in Appendix 8 and 9, the Framework Terms and Conditions remain in full force and effect in relation to this Outcome Agreement.
Signatures
Signed as an agreement
for and on behalf of the Purchasing Agency as follows:
Signed by [insert name and title of signatory] Date
Signed as an agreement
for and on behalf of the Provider as follows:
Signed by [insert name and title of signatory] Date