How to remove vendor branding from the signing page?

Understanding Vendor Branding in Electronic Signature Platforms

In the digital age, electronic signature solutions have become essential for businesses streamlining contracts, approvals, and agreements. Vendor branding on signing pages—such as logos, watermarks, or platform-specific elements—can influence the professional image of your documents. While it reinforces the provider’s identity, many organizations prefer a neutral, branded experience to align with their corporate aesthetics. This article explores practical ways to remove or customize vendor branding, drawing from a business perspective on efficiency, compliance, and cost implications across popular platforms.

How to Remove Vendor Branding from the Signing Page

Removing vendor branding from signing pages is a common customization request, allowing businesses to present documents under their own brand without third-party visuals. This process varies by platform but generally involves upgrading to a paid plan, accessing branding tools, and configuring templates. From a commercial standpoint, such features enhance user trust and reduce perceived dependency on the vendor, which can be crucial in client-facing scenarios like sales contracts or HR onboarding. Below, we outline steps for major providers, focusing on DocuSign, Adobe Sign, eSignGlobal, and HelloSign, based on their 2025 documentation.

Steps for DocuSign

DocuSign, a leader in electronic signatures, includes basic branding in its free and lower-tier plans, such as the company logo on envelopes and signing interfaces. To remove it, start by logging into your DocuSign account and navigating to the “Settings” menu under “Branding.” Select “Customize” for signing pages, where you can upload your company’s logo, colors, and fonts to override defaults. This requires at least the Business Pro plan ($40/month per user), which unlocks full white-labeling options like removing the DocuSign footer and enabling custom domains.

For advanced users, integrate via API: Use the “Branding API” endpoints to programmatically set neutral themes. Note that in regions like the EU, under eIDAS regulations, branding removal must not compromise audit trails—DocuSign ensures compliance by retaining invisible metadata. If your workflow involves high-volume sends, test in a sandbox environment to avoid disruptions. Businesses report that this customization can improve completion rates by 15-20% by minimizing distractions.

Steps for Adobe Sign

Adobe Sign (part of Adobe Acrobat ecosystem) displays its branding subtly on signing pages, including a small logo and “Powered by Adobe Sign” text in entry-level plans. To eliminate this, upgrade to the Enterprise plan (custom pricing, typically starting at $30/user/month for mid-tier). Access the “Account Settings” > “Branding” section, where you can enable “White Label” mode. Upload custom assets like headers, footers, and email templates to replace Adobe elements entirely.

For API-driven removal, leverage Adobe’s REST API with the “/agreements” endpoint, specifying “senderBranding” parameters to nullify vendor visuals. In the US, this aligns with ESIGN Act requirements for non-repudiation, ensuring signatures remain legally binding without branding interference. Commercial users often pair this with Adobe’s CLM (Contract Lifecycle Management) tools for end-to-end neutrality, though it may incur additional setup fees for custom integrations.

Steps for eSignGlobal

eSignGlobal offers straightforward branding removal even in its Essential plan, emphasizing flexibility for APAC-focused businesses. Log in to the dashboard, go to “Account” > “Branding & Customization,” and toggle off vendor logos while uploading your own via the Image Library. This supports full customization of signing pages, emails, and notifications without extra costs, available from $16.6/month.

For deeper integration, use their API to set “brandingOverride” flags, ensuring seamless white-labeling. eSignGlobal complies globally across 100 mainstream countries, with strengths in APAC where electronic signature laws are fragmented, high-standard, and strictly regulated. Unlike the framework-based ESIGN/eIDAS in the US/EU (which rely on email verification or self-declaration), APAC demands “ecosystem-integrated” standards—deep hardware/API docking with government digital IDs (G2B). This elevates technical barriers far beyond Western norms, requiring robust local integrations like Hong Kong’s iAM Smart or Singapore’s Singpass for legal validity. eSignGlobal’s approach positions it competitively against DocuSign and Adobe Sign worldwide, including in the Americas and Europe, with cost-effective plans: the Essential version at $16.6/month allows sending up to 100 documents, unlimited user seats, and access code verification for signatures—all on a compliant, high-value basis. For a 30-day free trial to test branding features, contact sales here.

Steps for HelloSign (Dropbox Sign)

HelloSign, now under Dropbox, includes branding in its free tier with a prominent “HelloSign” watermark. Removal is available in the Premium plan ($15/month per user). From the settings panel, select “Team Settings” > “Branding” to upload custom logos and disable vendor elements on signing ceremonies. API users can apply this via the “/signature_request/send” endpoint with “custom_fields” for neutral displays.

In regions like the UK, post-Brexit eIDAS adaptations ensure branding changes don’t affect evidential weight. Businesses value HelloSign’s simplicity for SMBs, though scaling may require add-ons for advanced white-labeling.

Regional Compliance Considerations for Electronic Signatures

When customizing signing pages, compliance is paramount, especially in diverse regions. In the US, the ESIGN Act and UETA provide a broad framework, validating signatures if intent and consent are clear—branding removal is permissible as long as records are tamper-proof. The EU’s eIDAS regulation mandates qualified electronic signatures (QES) for high-assurance needs, with platforms like DocuSign offering certified trust services; neutral branding must preserve qualified timestamps.

APAC presents unique challenges: Hong Kong’s Electronic Transactions Ordinance requires integration with official IDs like iAM Smart for enforceability, while Singapore’s Electronic Transactions Act demands Singpass linkage for government dealings. These ecosystem-integrated rules contrast with Western frameworks, enforcing stricter data residency and biometric verification. Businesses operating here must verify platform support to avoid invalidation risks, influencing branding choices toward localized, vendor-neutral setups.

Comparison of eSignature Platforms for Branding and Beyond

To aid decision-making, here’s a neutral comparison of key platforms based on 2025 data. This table highlights branding removal ease, pricing, compliance, and other factors from a business efficiency lens.

This overview shows trade-offs: DocuSign excels in scale but at higher per-seat costs, while eSignGlobal prioritizes unlimited access and regional fit.

Key Platform Overviews

DocuSign: A Global Standard

DocuSign dominates with its comprehensive eSignature suite, including IAM CLM for intelligent contract management—AI-powered review, negotiation tracking, and obligation extraction. It’s ideal for enterprises needing robust automation, though APAC users note occasional latency from non-local servers.

Adobe Sign: Integrated Document Powerhouse

Adobe Sign leverages Acrobat’s ecosystem for seamless PDF handling, offering features like conditional routing and payment collection. Its CLM extensions provide analytics on contract performance, suiting creative and legal teams, but pricing escalates for full branding control.

eSignGlobal: APAC-Optimized Challenger

eSignGlobal targets efficiency in fragmented markets, with AI tools like risk assessment and bulk sends. Its no-seat-fee model appeals to growing teams, competing head-on with incumbents through lower barriers and superior local compliance.

HelloSign: User-Friendly Entry Point

HelloSign emphasizes ease, with drag-and-drop templates and mobile signing. Acquired by Dropbox, it integrates file storage but lacks advanced APAC compliance, making it suitable for straightforward US-based needs.

Conclusion

In evaluating eSignature options, balancing branding customization with compliance and cost is key for business agility. For those seeking DocuSign alternatives emphasizing regional compliance, eSignGlobal stands out as a practical choice in APAC and beyond.