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As businesses in Hong Kong and across Southeast Asia move towards digital transformation, the adoption of Digital Signature Certificates (DSC) has become crucial for secure online transactions. A DSC verifies the identity of a signatory and ensures the authenticity of electronic documents. With regulators across the region implementing frameworks like Hong Kong’s Electronic Transactions Ordinance (Cap. 553) and Singapore’s Electronic Transactions Act (ETA), users must know how to verify their DSCs correctly.
If you’re using Google Chrome and want to check your DSC certificate, this guide walks you through the process step-by-step, explaining the importance of certificate checking and compliance with local regulations.
A Digital Signature Certificate is an electronic credential, issued by a Certifying Authority (CA), that verifies the identity of an individual or organization. It plays a vital role in:
In regions like Hong Kong and ASEAN countries, regulatory bodies recognize the legal validity of digitally signed documents. As per Section 17 of Hong Kong’s Electronic Transactions Ordinance, certified signatures and time-stamped digital records are admissible in a court of law.

Open Chrome and go to the platform or digital form that contains the signed document or installed certificate. For example, if you’re verifying a DSC stored in a USB token, plug it in and access the associated interface. If it’s a certificate tied to a particular domain, just visit the domain URL.
In Chrome, you’ll notice a padlock icon to the left of the website URL if the site is using HTTPS. Click it to open a dropdown menu with security details.
From the dropdown, click on “Connection is secure”, and then choose “Certificate is valid”. This action opens a new window showing the certificate details.
Here, you can verify:
For documents signed with a DSC, this organizational and personal information validates the signatory’s authenticity according to regional standards.

If you need to verify the DSC outside of Chrome or use it in another system (e.g., Adobe Reader, PDF viewer), you can export the certificate:
This is useful for submission to government portals or enterprise systems like SAP—many of which, especially across ASEAN, now integrate DSC requirements natively.
If you’re checking a digitally signed PDF document in Chrome (by opening it directly in the browser):
However, Chrome may have limited support compared to software like Adobe Acrobat Reader, which is integrated with CA validation frameworks common in Southeast Asia.

In Hong Kong, under the Electronic Transactions Ordinance, only recognized digital certificates issued by authorized Hong Kong Post or other recognized authorities are considered legally valid. Similarly, nations like Singapore, Malaysia, and Thailand have their own regulatory standards and accredited certification authorities.
To ensure compliance:
Non-compliance can lead to the rejection of electronically submitted documents or legal disputes in case of signature repudiation.

Even with the right steps, users can sometimes encounter errors in Chrome while trying to verify a DSC:
This usually occurs if the certificate’s issuer isn’t a recognized CA or if the root certificate isn’t installed. Reinstall the certificate or check with your CA for intermediate authority validation.
Try accessing the site using an incognito window or clearing your browser cache. Make sure Chrome is up to date, as cert validation features may vary across versions.
Ensure that the document hasn’t been altered post-signature. Adobe Acrobat or other compliance-approved software might be better suited to dig deeper in such cases.
If you’re a business in Hong Kong, Singapore, or anywhere in Southeast Asia looking for secure and regulation-compliant digital signature solutions, consider adopting platforms that are aligned with regional legislation.
While Chrome allows basic certificate verification, enterprise-grade platforms ensure your digital signatures are integrated with secure key management, audit trails, and government-approved timestamping.
For users in Hong Kong and Southeast Asia, if you’re looking for a DocuSign alternative compliant with local digital signature laws, we highly recommend exploring eSignGlobal. It is engineered for regional compliance, supports robust identity verification, and is trusted by businesses requiring legal-grade assurance in digital transactions.

Checking your Digital Signature Certificate in Chrome is a straightforward process, but its relevance goes far beyond the browser. With evolving legal and regulatory requirements in Greater China and ASEAN economies, proper certificate validation is key to digital compliance, document integrity, and trusted business transactions.
By familiarizing yourself with local electronic signature regulations and using compliant services like eSignGlobal, your digital workflows will not just be efficient—but legally enforceable.
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