WhatsApp or email with our sales team or get in touch with a business development professional in your region.



In today’s digital landscape, securing and authenticating documents is essential for both individuals and businesses. One of the most reliable tools for ensuring the legitimacy of files and digital identities is the Digital Signature Certificate (DSC). Whether you’re filing income tax returns, signing a corporate contract, or dealing with government portals—your DSC plays a vital role.
If you’ve recently applied for a DSC in compliance with your country’s certification authority norms—especially in jurisdictions like Hong Kong or other Southeast Asian countries—you may be asking: How do I download my DSC certificate? This article provides a step-by-step guide on securely downloading your DSC and addresses the regional legal terminologies and compliance considerations you should be aware of.
A Digital Signature Certificate (DSC) is a secure digital key issued by a licensed Certifying Authority (CA) to validate and authenticate the identity of an individual or a business for online transactions. It’s the digital counterpart of a physical signature and is used widely for filing legal, financial, and regulatory documents electronically.
In places like Hong Kong, Singapore, and Malaysia, regulatory bodies require the use of verified digital certificates that comply with local digital signature laws such as the Electronic Transactions Ordinance (Cap. 553) in Hong Kong or Singapore’s Electronic Transactions Act.
Downloading your DSC is straightforward once it’s been issued. The certificate is usually downloaded onto a USB token or digitally imported into a software-based secure location. Follow these general steps tailored to most Certifying Authorities (CAs):
Before downloading, you must confirm that your DSC application has been approved. Most CAs send a confirmation email or SMS once your application passes all vetting stages. Log into the official CA portal using your registered credentials.
Legal Term Reference: Under Hong Kong’s Certification Authority Recognition Office (CARO), only recognized certification authorities are permitted to issue valid digital certificates.
If your DSC is hardware-based (Class 3), insert your USB token into your system. This token is a secure container that stores your certificate and private keys in encrypted form. Make sure the token device drivers are installed and updated.
Note: For cloud-based DSCs or paperless DSCs (common across Singapore and India), you may skip this step and proceed with downloading directly into a secure app or system.
Visit the website of the authorized CA (e.g., eMudhra, Capricorn, or IDSign).
Once authenticated, the system will locate your issued certificate.

Once your certificate is located:
The certificate will be securely stored in the system or token. You may need to restart the e-signing software or browser plugin.
Regulatory Note: As per Hong Kong’s Electronic Transactions Ordinance, DSCs used for Government-related interactions (such as e-Tax or IP Office filings) must be issued by recognized bodies and stored securely using cryptographic modules.
After installation:
Optional: Test the signature on a sample PDF using Adobe Acrobat Reader or your local eSign module.

No, due to cryptographic controls, most DSCs can only be downloaded once. If you lose it, you’ll need to reapply or opt for a re-issuance, depending on your CA’s policy.
In most regulatory frameworks including in Southeast Asia, forgetting your token password is treated as a security breach. The only remedy is re-issuance through the Certifying Authority.
If you reside in Hong Kong or Southeast Asia, always ensure the digital signature service or certificate you use is legally recognized.
In Hong Kong, digital signatures must adhere to Cap. 553, and only certificates from recognized CAs are acceptable for official government use.
In Singapore, under the Electronic Transactions Act, a certificate must be issued by a licensed Certification Authority or a recognized foreign issuer.
In Malaysia, the Digital Signature Act 1997 defines usage protocols, emphasizing the importance of encryption standards and issuer legitimacy.
Failing to comply with regional legislation may render your digital signature invalid in legal or government processes.

While DSCs are essential, platforms such as DocuSign and eSignGlobal now offer compliant alternatives for residents in Hong Kong and Southeast Asia. These platforms align with local eIDAS or Asian digital signature standards and offer features like:
If you’re looking for a more accessible, scalable solution than traditional USB-based DSCs, these platforms are worth exploring.
Choose regional compliance. Choose smarter e-signing with eSignGlobal.

In conclusion, downloading your Digital Signature Certificate is an essential step in adopting a digital-first approach to legal and professional documentation. By carefully following the steps above and remaining compliant with your region’s laws, you can harness the full power of secure digital transactions.
Only business email allowed