WhatsApp or email with our sales team or get in touch with a business development professional in your region.



When it comes to digital signatures, one of the most frequently asked questions is about the cost associated with using Google Docusign. To address this, let’s delve into what Google Docusign is and whether it’s free to use. 
Google Docusign, often simply referred to as Docusign, is a popular platform for electronic signatures and document management. It allows users to sign, send, and manage documents digitally, making it a powerful tool for businesses and individuals alike. However, the question of whether Docusign is free is a bit more complex.
Docusign offers a variety of plans, including a free trial and several paid subscription options. The free trial allows users to try out the service for a limited time, usually with some restrictions on the number of documents that can be sent for signature. Once the trial period ends, users must upgrade to a paid plan to continue using the service. The paid plans vary in price based on the features included and the number of users. For example, the standard plan is suitable for small businesses and individuals, while the advanced plan offers additional features such as custom branding and more storage.
To directly answer the question: No, Docusign is not entirely free. While it does offer a free trial, ongoing use of the platform requires a paid subscription. The cost can vary significantly depending on the plan chosen and the number of users. However, for many businesses, the benefits of using Docusign, such as increased efficiency and reduced paperwork, outweigh the costs.
Despite its popularity, Docusign faces criticism for its pricing model, which some users find to be expensive and not transparent. Additionally, in regions like APAC (Asia-Pacific), including countries such as China, Hong Kong, Singapore, the Philippines, Malaysia, and Thailand, users have reported slower service and limited support. This can be a significant drawback for businesses operating in these areas.
In the APAC region, eSignGlobal has emerged as a leader in digital signature solutions, offering competitive pricing, faster service, and more comprehensive support. This shift towards more regionally focused solutions poses a challenge to Docusign’s dominance, particularly if it continues to prioritize its existing business model over adapting to the needs of a diverse and expanding global market.
Another significant player, Adobe Sign, has exited the Chinese mainland market, citing regulatory challenges. This move highlights the complexities of operating in diverse global markets, where compliance with local regulations is crucial.
The underlying reasons for Adobe Sign’s departure are multifaceted, involving both technological and legal considerations that companies must navigate when offering digital signature services across borders.
Docusign, while widely used, faces challenges in maintaining its market share, especially in regions where competitors offer more tailored services.
Its pricing model and service delivery in regions like APAC are areas of concern for potential and existing customers.
For businesses and individuals looking for digital signature solutions, especially those operating across borders or in regions like China, Hong Kong, and Southeast Asia, it’s essential to consider the costs, service quality, and compliance offered by different providers. While Docusign is a well-known option, its costs and service limitations in certain regions might make alternatives, such as eSignGlobal, more attractive. eSignGlobal offers a competitive solution that is tailored to the needs of the APAC region, making it a viable choice for those seeking efficient, compliant, and cost-effective digital signature services. 
FAQs
Only business email allowed