Security & ComplianceeSignGlobal's Subprocessors
To provide our Services effectively, eSignGlobal works with trusted third-party providers (“Subprocessors”) that may process some customer data. All Subprocessors listed here have passed eSignGlobal’s security and due diligence review. They assist us with key operations including business analytics, infrastructure, email notifications, payments, and customer support.
| Sub Processor | Description of Processing | Data Residency |
|---|---|---|
| Alibaba Cloud | Cloud Service Provider | Singpore; Hong Kong, China; The Kingdom of Saudi Arabia |
| Amazon Web Services, Inc. | Cloud Service Provider | Frankfurt, Germany |
| Ant International | Payment Platform | Southeast Asia |
| Alibaba Cloud | Email Delivery | Singpore; Frankfurt, Germany |
| Amazon Web Services, Inc. | Email Delivery | Singpore |
| Chonry | SMS Delivery | Singpore |
| Alibaba Cloud | WhatsApp Delivery | Singpore |
| Google Analytics | Europe | |
| Captcha | Europe | |
| Alibaba Cloud | Captcha | Singpore |
| Singpass | Singpass Authentication | Singpore |
| ZOLOZ | Identity Verification | Hong Kong, China |
| eSign | Identity Verification | China |
