Add signatories

When adding a signer to an already started process, the message "Signer email cannot repeat" is reported.

When adding a signer to an already started process, if the system reports an error with the message "Signer email cannot repeat", it indicates that the email address you filled in for the signer you are adding already exists in this process. It should be known that in the same process, the email address of each signer should be unique and cannot be reused. So, in order to successfully add a signer to an already started process, it is recommended that you carefully check the relevant information and appropriately modify the value of the userEmail corresponding to the signer to ensure that it is an email address that has not been used in this process yet.

 

When adding a signer to an already started process, the message "Signing tasks in the same sequence are not supported." is reported.

When you are adding a signer to an already started process, if you encounter a system error with the message "Signing tasks in the same sequence are not supported.", it usually means that during the operation of adding the signer, the set signOrder has a duplicate situation. The signOrder parameter plays a crucial role in the whole process. It is used to determine the signing order and duplicates are not allowed. Therefore, in order to add the signer smoothly and make the whole process progress normally, it is recommended that you carefully check and make corresponding modifications to the value passed for signOrder to ensure that the signOrder value corresponding to each signer is unique.

 

When adding a signer to an already started process, the message " Signfield pageNo has an incorrect format" is reported.

When you are adding a signer to an already started process and encounter the error message " Signfield pageNo has an incorrect format", this situation usually occurs because the format of the value passed for the signing page is incorrect. Here, several examples of correct value passing formats are provided for your reference: If you need to pass a single page, the value passing format can refer to "pageNo": "3", that is, you can directly fill in the specific page number; if you need to pass consecutive multiple pages, the recommended value passing format is "pageNo": "4 - 7", using " - " to connect the starting page number and the ending page number to represent the continuous page range; and if you want to pass different multiple pages, the value passing format can refer to "pageNo": "3,5", using commas to separate different page numbers for representation. It is hoped that you will perform the value passing operation according to the above correct formats, so that errors due to format issues can be avoided and the relevant processes such as adding signers can proceed smoothly.